Maintenance contract · Bambu Lab H2 series
Keep your H2 printer in top shape all year round
With a maintenance contract, our technicians schedule 1 to 4 maintenance visits a year for your Bambu Lab H2S, H2D, H2D Pro or H2C. We replace wear parts, clean and lubricate, so you get less downtime and a printer that lasts longer.
Why maintenance?
Prevention costs less than repair
Fewer unexpected breakdowns
At every visit we spot wear before it turns into a costly breakdown.
Longer lifespan
Timely maintenance protects your investment and keeps your printer in service for years.
Consistent print quality
Clean fans, a new filament cutter and new PTFE tubes keep your prints reliable.
Safe and compliant
A well-maintained machine makes it easier to meet safety requirements, in schools and companies alike.
Choose your level
How much do you print per year?
The level depends on how much filament you use. Choose it at the top of this page under ‘Level’.
Small
1 maintenance visit per year
up to 10 filament spools per year
For light use.
Medium
2 maintenance visits per year
up to 25 filament spools per year
For regular use.
Large
3 maintenance visits per year
up to 50 filament spools per year
For intensive use.
Extra Large
4 maintenance visits per year
up to 100 filament spools per year
For printers that run almost non-stop.
Included in every maintenance visit
- Replacing wear parts: activated carbon filter, filament cutter, silicone sock, nozzle wiper, PTFE tubes and desiccant packs
- Cleaning all fans and the extruder gear with compressed air
- Cleaning the guide rods
- Lubricating and greasing where needed
Not included
- Travel costs, charged per kilometre
- Materials: replacement parts and consumables are charged separately
- Interventions and repairs for a fault (unless covered by the warranty)
A fault between two visits? First create a ticket via our helpdesk.
Go to the helpdeskWhich printers?
For the H2 series without laser module
Another machine?
H2D or H2S Laser Full Combo
The Laser Full Combos have their own maintenance contract.
View the laser contract →A1, A2L, P or X series
The A1, A2L, P1, P2, X1 and X2 have their own maintenance contract.
View the contract →FAQ
Frequently asked questions
Which level do I need?
It depends on how much filament you use: up to 10 spools a year choose Small, up to 25 Medium, up to 50 Large and up to 100 Extra Large. Not sure? Just get in touch.
Is the contract per printer?
Yes. The contract runs for one year and covers one printer. If you have several H2 printers, take one contract per machine.
Where does the maintenance take place?
Our technician comes to you. Travel costs are charged separately per kilometre.
How are the maintenance visits scheduled?
After your order we contact you to schedule the first visit. If you have several visits, we spread them across the year.
What if my printer breaks down between visits?
The maintenance contract is preventive: it helps prevent problems but does not cover repairs. Always report a fault first with a ticket via our helpdesk. If the fault is covered by the warranty, you then bring the printer to us in Aalst. Other interventions for a fault are charged separately.
Questions about maintenance?
We’re happy to help you choose the right level, by phone or by email.
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